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Tobii Dynavox EM-12 device

EM-12 Product Support

Setting up your EM-12 device for the first time or looking for support and training guidance? Find video tutorials and other useful training resources.

Training Videos


Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Featured Training Videos

Browse the video resources available for the EM-12 device and related communication software.

Set up your device

Set up Snap Core First

Overview of Communicator 5

Back up your files

Training Resources

We offer many product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox I-series tutorial video

Live Training Events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.

Tobii Dynavox live training event

On-Demand Training

Browse our library of self-guided resources, many of which provide ASHA continuing education units.

Tobii Dynavox myTobiiDynavox website


A cloud-based resource for managing your apps and sharing with your communication team.

Software installers

Configuration manager

The Tobii Dynavox configuration manager to reset Windows settings to factory. Use this with Windows 10 Professional only.

Configuration Guide

Release notes

Windows Control bundle installer

Installer for Windows Control 2.0 software bundle, contains Windows Control software, PCEye driver software, EyeR drivers and Virtual Remote.

Please note: If you already used the Classic Tobii Gaze Interaction software with first generation Windows Control, please uninstall it before you install your new Windows Control.

Multilingual Installer

Discovery Tobii Dynavox installer

Tobii Dynavox Update Notifier