Tobii Dynavox EyeMobile Plus device

EyeMobile Plus product support

Global end of sale notification – As of September 29th, 2021, EyeMobile Plus will no longer be available for sale.

Looking for support and training guidance for your EyeMobile Plus? Find video tutorials, how-to guides, software downloads, manuals and other useful resources.

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Support articles

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Software licenses

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Training videos


Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Featured training videos

Browse the video resources available for the EyeMobile Plus and related software.

Unboxing the EyeMobile Plus

Overview of EyeMobile Plus features

Windows Control introduction

Accessing Windows Control settings

Using Windows Control taskbar

Using Windows Control sticky dwell click

Training resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox live training event

Live training events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.

Tobii Dynavox I-Series tutorial video

On-demand training

Browse our library of self-guided resources to brush up on existing skills or learn new ones.

Tobii Dynavox myTobiiDynavox website

Connect and share

A cloud-based resource for managing your apps and sharing with your communication team.

Tobii Dynavox warranties

All Tobii Dynavox devices come with our Manufacturer’s warranty for two years. Additional protection such as TD Care can be purchased separately. TD Care is an extension of the manufacturing guarantee that gives you the best protection on the market. It covers accidents that damage the device, batteries and chargers on an unlimited number of occasions during the warranty period. Purchases and extensions of TD Care can only be made when buying the device.

Device Warranty type Term Cost
Tobii Dynavox EyeMobile Plus Device

(excluding Surface Pro)


2 yrs


Software installers

Windows Control Bundle Installer

Discover Tobii Dynavox Installer

Installer for the Discover Tobii Dynavox app.


Tobii Dynavox EyeMobile Plus Eye tracking accessory

Tobii Dynavox EyeMobile Plus & Microsoft Surface Pro

Data streams

Eye tracking (gaze point, eye position, etc.) IR image stream at 30 Hz

Eye tracker processing unit

IS-4B Tobii EyeChip™ with fully embedded processing

Track box1 dimensions at 65 cm (26’’) distance (w x h)

>35 cm × 30 cm ellipse
>14” × 12”

Working distance

45 cm – 85 cm
18” – 33″

Detected gaze interaction >30 Hz

98% for 95% of population

User calibration
(former tracking robustness)



<0.3° ideal3
<1.0° for 65% of population
<1.3° for 80% of population
<1.7° for 90% of population
<1.9° for 95% of population


<0.1° ideal3
<0.2° for 65% of population
<0.25° for 80% of population
<0.3° for 90% of population
<0.4° for 95% of population

Max head movement speed (eye position)

40 cm/s (15.7 in/s)

Max head tilt


Max yaw, pitch



Low visibility (850 nm)


No flicker (30 Hz constant)

Gaze latency / Gaze recovery

25 / 100 ms


Built-in table stand for table top use.
Tobii Dynavox Quick Release adapter plate for Daessy and REHAdapt is included.
VESA adapter plate available as peripheral.


2 × 3.5 mm Switch connector interface
1 × USB 2.0
1 × Micro USB 3.0 (for connection to tablet)
1 × 5 VDC 4.4 mm Barrel Power Connector


Microphone array consisting of 4 microphones


2 × 3.5W

IR remote control

Integrated IR module with library of preprogrammed devices


Bracket & tablet

1440 g (3.17 lbs)


Tablet, w x h x d

292 mm x 201 mm x 8.5 mm
11.5" x 7.9" x 0.33"

Bracket & tablet, w x h x d

292 mm x 220 mm x 45 mm
11.5" x 8.66" x 1.77"

Internet access

Through WiFi and 3G

Tobii Dynavox certified tablet

Microsoft Surface Pro

Supported tablet dimensions (w x h x d)

265 – 310 mm x 185 – 205 mm x 8 – 11 mm
10.4 – 12.2" x 7.3 – 8.1" x 0.3 – 0.4"

System requirements (recommended minimum)

Processor speed: 2.60 GHz
SSD hard disk storage: 128 GB
Hard disk: 450 MB available
USB Interface: USB 2.0 or higher

Compatible operating systems

64-bit Windows 7, 8.1 or 10

Compatible Tobii Dynavox software

Windows Control 2, Gaze Point, Gaze Viewer, Magic Eye-Virtual Remote, Communicator 5, TD Snap, Grid, Compass

Incompatible Tobii Dynavox software

Classic Tobii Gaze Interaction Software, Snap Scene, ALL, Boardmaker Student Center




Charge time

Run time

~ 4 hours

~ 9 hours

Power supply

5 VDC 3A AC adapter

Full specifications

Find full specifications in the user manual: