We offer four convenient ways to make your purchase including online and offline options.
We offer four convenient ways to make your purchase including online and offline options.
We accept Visa and MasterCard.
Make check or money orders payable to Tobii Dynavox Canada, Inc and send them to our remit to address (P.O. Box 56061C Postal Station A Toronto, ON M5W 4L1). If you have one, please make sure to include your quote number on your check or money order.
Please call 1-800-344-1778 ext. 2 or email International.Support@tobiidynavox.com
A purchase order is the official confirmation of an order. It is a document sent from a purchaser to a vendor that authorizes a purchase. A purchase order authorizes the purchase to be processed but is not actually a payment. Following the processing of the order and delivery of goods, the organization will be invoiced, and payment will be requested within 30 days of invoicing.
If your organization uses purchase orders, you can send them to International.Support@tobiidynavox.com, fax (1-866-840-1725), or mail (2100 Wharton Street, Suite 400, Pittsburgh, PA 15203). Once a valid purchase order is received, our customer service team will process it.
Please note: If your purchase order does not follow the guidelines above, your order will be delayed and our customer service department will contact you to correct the issues. If you are not a government funded organization, you will have to complete a credit application before we will accept a purchase order. If you have any questions about our purchase order requirements, please contact customer service team at 1-800-344-1778 (extension 2) or email them at International.Support@tobiidynavox.com.
You must have the following elements on your purchase order to ensure it is received and accepted.
Find a copy of our Sole Source letter here.
Shipping rate for web orders and orders not placed online:
$45 CAD Flat Rate
At this time, we cannot ship to PO Boxes or APO Boxes.
If you are tax exempt you MUST submit your tax exempt form with your order or else you will be charged tax. Please make sure you include tax on your purchase orders. If you have any questions regarding your organization’s tax exemption status, please reach out to customer service team at International.Support@tobiidynavox.com or 1-800-344-1778 ext 2.