I-Series product support

Global End of Sale Notification – As of May 4th, 2023, the I-Series was replaced with the updated TD I-Series such as TD I-13 or TD I-16

Whether you're setting up your I-13 or I-16 for the first time or looking for support and training, find everything you need including video tutorials, how-to guides, software downloads, manuals and other useful resources.

See warranty details.

Support articles

Request a repair

Software licenses

Decontamination

Contact support

Training videos

Training videos
Downloads
Specifications

Videos

Browse our video library for visual learning on the I-Series.

Discover more

Young woman using a Tobii Dynavox I-Series device with her caregiver

Get started

If you are just getting started with an I-13 or I-16, these videos will help guide you through the set up process.

Step 1: Open the box

Unboxing

Step 2: Get set up

Set up TD Control

Mounting and positioning

Step 3: Calibrate eye gaze

Eye gaze calibration

Step 4: Communicate

Select your software

Set up Communicator 5

Featured training videos

Browse additional video resources available for the I-Series and related communication software.

Communicator 5 overview

TD Snap overview

Using Partner Window in Communicator 5

TD Snap adaptive buttons

Communicator 5 adaptive buttons

Using Partner Window in TD Snap

Browse all support videos

Training resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Live training events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.

On-demand learning

Browse our library of self-guided resources, many of which provide ASHA continuing education units.

Connect and share

A cloud-based resource for managing your apps and sharing with your communication team.

Software installers

Manuals and documentation

User manual

Getting started guide

Declarations and certifications

I-13
I-16

Release notes

Training cards

TD Snap

Communicator 5

FAQs

Outdoor eye tracking FAQ

Telephony

I-Series Power Bank

Model

Front facing Shot of Tobii Dynavox I-Series I-13

Front facing Shot of Tobii Dynavox I-Series I-16

I-13

I-16

Eye tracker

Tobii IS5 Module

Outdoor eye tracking FAQ

Tobii IS5 Module

Outdoor eye tracking FAQ

Size & weight

Screen

13.3″
1920 × 1080 Pixel (FHD)

Size

34.3 × 24.1 × 8.1 cm

Weight

2.3 kg

Screen

15.6″
1920 × 1080 Pixel (FHD)

Size

39.1 × 26.9 × 8.1 cm

Weight

2.7 kg

Tobii Dynavox I-Series I-13 with size measure

Tobii Dynavox I-Series I-16 with size measure

Included apps

TD Control

TD Snap

Communicator 5

TD Browse

Software

Operating system

Windows 10 Pro/Windows IoT

Compatibility

TD Control (Included)
TD Snap (Included)
TD Browse (Included)
TD Phone
Communicator 5 (Included)
Snap Scene (Included)
Boardmaker
Boardmaker Student Center (Included)
Pathways for Core First
Inclusive Eye Gaze
Magic EyeFX (Included)
Sensory EyeFX
Look to Learn
Gaze Viewer (Included)

Operating system

Windows 10 Pro/Windows IoT

Compatibility

Buttons & connectors

Buttons

1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable/Adaptive

Speakers

2 × 10 W Closed Box Speakers

Microphone

1 × Analog Microphone

Camera

User Camera (back) 8 MP
Web Camera (front) 2 MP

Connectors

2 × USB 3.0
2 × 3.5 mm Switch connector interface
1 × 3.5 mm Headphonejack
1 × 19 VDC in 2.5/5.5mm (Powerconnector)

Buttons

1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable/Adaptive

Speakers

2 × 10 W Closed Box Speakers

Microphone

1 × Analog Microphone

Camera

User Camera (back) 8 MP
Web Camera (front) 2 MP

Connectors

2 × USB 3.0
2 × 3,5 mm Switch connector interface
1 × 3,5 mm Headphonejack
1 × 19 VDC in 2.5/5.5mm (Powerconnector)

Connections

WLAN
(optional)

IEEE 802.11 a/b/g/n/ac

Bluetooth (Optional)

Bluetooth 4.0 / BLE

IR Remote control

Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes

WLAN
(optional)

IEEE 802.11 a/b/g/n/ac

Bluetooth (Optional)

Bluetooth 4.0 / BLE

IR Remote control

Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes

Hardware

Processor

Intel Core i5–7300U

RAM

8 GB LPDDR4

Hard disk drive

256 GB, SATA based SSD

Battery run time

Battery run time up to 8 hours, with an average run time of 6.5 hours

Battery charge time

Maximum 5.4 h (0-100%)