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Tobii Dynavox I-Series Devices

I-Series Product Support

Whether you're setting up your I-13 or I-16 for the first time or looking for support and training, we have everything you need. Find video tutorials, how-to guides, software downloads, manuals, and other useful resources.

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Support articles

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Request a repair

Software Licenses Icon

Software licenses

Decontamination icon

Decontamination

Training Videos

Videos

Browse our video library for visual learning on the I-Series.

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Young woman using a Tobii Dynavox I-Series device with her caregiver

Get Started

If you are just getting started with an I-13 or I-16, these videos will help guide you through the set up process.

Step 1: Open the box

Unboxing

Step 2: Get set up

Mounting and positioning

Set up TD Control

Step 3: Calibrate eye gaze

Eye gaze calibration

Step 4: Communicate

Select your software

Set up TD Snap

Set up Communicator 5

Featured Training Videos

Browse additional video resources available for the I-Series and related communication software.

Communicator 5 overview

TD Snap overview

Using Partner Window in Communicator 5

Using Partner Window in TD Snap

TD Snap adaptive buttons

Communicator 5 adaptive buttons

Browse all support videos

Training Resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox live training event

Live Training Events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.

Tobii Dynavox I-series tutorial video

On-Demand Training

Browse our library of self-guided resources to brush up on existing skills or learn new ones.

Tobii Dynavox myTobiiDynavox website

Connect and Share

A cloud-based resource for managing your apps and sharing with your communication team.

Software installers

Software installers

Manuals

User manual

Quick start guide

Declarations and certifications

Release notes

Training cards

TD Snap

Communicator 5

FAQs

Job aids

TD Snap

Communicator 5

TD Control

Low-tech boards

Telephony

Device Warranty Type Term Cost
Tobii Dynavox I-Series

I-Series

Manufacturer

Phone

3 yr

5 yr

Included

Included

Additional accessories such as cases, keyguards, switches and switch mounts come with a 90-day warranty, and device mounts come with a one-year warranty. None of these items are covered under the Support 360 Warranty and it’s not possible to purchase an additional warranty for accessories or device mounts. Medicaid policies may vary.

Model

Front facing shot of Tobii Dynavox I-Series I-13
Front facing shot of Tobii Dynavox I-Series I-16

Tobii Dynavox I-13

Tobii Dynavox I-16

Eye tracker

Tobii IS5TD Module

Tobii IS5TD Module

Size & Weight

Screen

13.3″
1920 x 1080 Pixel (XGA)

Size

34.3 × 24.1 × 8.1 cm

Weight

2.3 kg

Screen

15.6″
1920 x 1080 Pixel (XGA)

Size

39.1 × 26.9 × 8.1 cm

Weight

2.7 kg

Tobii Dynavox I-Series I-13 with measurements
Tobii Dynavox I-Series I-16 with measurements

Included Apps

Tobii Dynavox TD Control icon

TD Control

TD Snap

Tobii Dynavox Communicator 5 icon

Communicator 5

Tobii Dynavox Snap Scene icon

Snap Scene

Software

Operating system

Microsoft Windows 10

Compatibility

TD Control
TD Snap
Communicator 5
Snap Scene
Accessible Literacy Learning
Compass
Boardmaker
Boardmaker Student Center
Pathways for Core First
Inclusive Eye Gaze
Look to Learn
Magic EyeFX
Sensory EyeFX

Operating system

Microsoft Windows 10

Compatibility

TD Control
TD Snap
Communicator 5
Snap Scene
Accessible Literacy Learning
Compass
Boardmaker
Boardmaker Student Center
Pathways for Core First
Inclusive Eye Gaze
Look to Learn
Magic EyeFX
Sensory EyeFX

Buttons and connectors

Buttons

1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable

Speakers

2 × 10 W ClosedBox Speakers

Microphone

1 × Analog Microphone

Camera

User Camera (back) 8 MP
Web Camera (front) 2 MP

Connectors

2 × USB 3.0
2 × 3.5 mm Switch connector interface
1 × 3.5 mm” Headphonejack
1 × 19 VDC in 2.5/5.5mm (Powerconnector)

Buttons

1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable

Speakers

2 × 10 W ClosedBox Speakers

Microphone

1 × Analog Microphone

Camera

User Camera (back) 8 MP
Web Camera (front) 2 MP

Connectors

2 × USB 3.0
2 × 3.5 mm Switch connector interface
1 × 3.5 mm” Headphonejack
1 × 19 VDC in 2.5/5.5mm (Powerconnector)

Connections

WLAN
(optional)

IEEE 802.11 a/b/g/n/ac

Bluetooth (Optional)

Bluetooth 4.0 / BLE

IR Remote Control

Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes

WLAN
(optional)

IEEE 802.11 a/b/g/n/ac

Bluetooth (Optional)

Bluetooth 4.0 / BLE

IR Remote Control

Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes

Hardware

Processor

Intel Core i5–7300U

RAM

8 GB LPDDR4

Hard disk drive

256 GB, SATA based SSD

Battery Run Time

Battery run time up to 9 hours as SGD (communication), with an average run time of 6.5 hours for advanced use (communication and computer access)

Battery Charge Time

Maximum 5.4 h (0-100%)

Processor

Intel Core i5–7300U

RAM

8 GB LPDDR4

Hard disk drive

256 GB, SATA based SSD

Battery Run Time

Battery run time up to 8 hours as SGD (communication), with an average run time of 6.5 hours for advanced use (communication and computer access)

Battery Charge Time

Maximum 5.4 h (0-100%)

Full specifications

Find full specifications in the I-Series user manual.

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