Speech Case product support

Looking for support and training guidance for your Speech Case? Find video tutorials, how-to guides, software downloads, manuals and other useful resources.

Global End of Sale Notification – As of October 22nd, 2021, the Speech Case 9.7" will no longer be available for sale.

Support articles

Request a repair

Software licenses

Decontamination

Contact support

Training Videos

Training videos
Downloads
Warranty
Specifications

Get started

If you are just getting started with a Speech Case, these videos will help guide you through the set up process.

Step 1: Open the box

Unboxing

Step 2: Communicate

Introduction to Core First

Featured training videos

Browse additional video resources available for Speech Case and related communication software.

TD Snap overview

Using scanning mode

Copy to button feature

Changing the voice and settings

Turning on/off message and the tool bar

Browse all support videos

Training resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Live training events

Meet the experts at upcoming live events featuring a wide range of topics.

On-demand learning

Browse our library of self-guided resources to brush up on existing skills or learn new ones.

myTobiiDynavox

A cloud-based resource for managing your apps and sharing with your communication team.

Manuals and documentation

Manuals

Getting started guide

Device	Warranty Type	Term	Cost
Speech Case	Manufacturer Phone Phone (#110077) Support 360 (#450370) Support 360 (#450371) Support 360 (#450372)	1 yr 90 d 1 yr 1 yr 2 yr 3 yr	Included Included $99 $119 $213 $307

Additional accessories such as keyguards, switches and switch mounts come with a 90-day warranty, and device mounts come with a one-year warranty. None of these items are covered under the Support 360 Warranty and it’s not possible to purchase an additional warranty for accessories or device mounts. Medicaid policies may vary.

Model

Tobii Dynavox Speech Case 10.2″

Tobii Dynavox Speech Case 9.7″

Global End of Sale Notification – Speech Case 9.7″ is no longer available for sale.

Size & Weight

Size (w × h × d)

273 × 196 × 52 mm

Weight

624 g

Size (w × h ×d)

250 × 180 × 45 mm

Weight

577 g

Buttons & Connections

Buttons

1 × Volume Up
1 × Volume Down
1 × 3 Position Selector

Connectors

2 × 3.5 mm Switch Jack Ports
1 × USB-C

Speakers

2 × 31 mm × 9 mm, 4.0 ohms,
5 W

Buttons

1 × Menu (Touch ID Sensor)
1 × Power On/Off
1 × Volume Up
1 × Volume Down

Connectors

2 × 31× 9 mm Switch Jack Ports
1 × 3.5 mm Headset/Audio-out port (stereo) with jack detection
1 × Micro-AB USB 2.0

Speakers

2 × 31 mm × 9 mm, 4.0 ohms, 5 W

Connections

Bluetooth

Bluetooth® 3.0

Bluetooth

Bluetooth® 3.0

Hardware

Battery Technology

Li-ion Polymer rechargeable battery

Battery Technology

Li-ion Polymer rechargeable battery

Battery Capacity

15.54 Wh

Battery Capacity

15.54 Wh

Battery Run Time

∼ 8 hours normal usage

Battery Run Time

∼ 8 hours normal usage

Battery Charge Time

∼ 4 hours

Battery Charge Time

∼ 4 hours

Power Supply

5.0 VDC 4.8A AC adapter

Power Supply

5.0 VDC 4.8A AC adapter

Software

Operating System

iOS

Compatibility

Snap Core First

Snap Scene

Boardmaker Student Center

Pathways for Core First

Pathways for Snap Scene