TD Pilot Product Support

Whether you’re setting up your TD Pilot for the first time or looking for support and training, find everything you need including video tutorials, how-to guides, software downloads, manuals and other useful resources.

Support articles

Request a repair

Software licenses

Decontamination

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Training Videos

Training Videos
Downloads
Warranty
Specifications

Videos

Browse our video library for visual learning on the I-Series.

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Young woman using a Tobii Dynavox I-Series device with her caregiver

Get Started

If you are just getting started with an TD Pilot device, these videos will help guide you through the set up process.

Step 1: Set up eye gaze

Set up eye gaze access with iPadOS AssistiveTouch

Step 2: Calibrate eye gaze

Calibrate and more with TD CoPilot

Step 3: Toggle between apps

Move between TD Talk & other iOS apps

Move between TD Snap & other iOS apps

Featured Training Videos

Browse additional video resources available for the TD Pilot and related communication software.

TD Talk tour

TD Talk word & phrase prediction

TD Talk QuickMessages

TD Talk edit message window

TD Talk adjust settings

TD Snap eye gaze settings

Browse all support videos

Training Resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Live Training Events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.

On-Demand Learning

Browse our library of self-guided resources, many of which provide ASHA continuing education units.

Connect and Share

Discover our cloud-based resource for managing your apps and sharing with your communication team.

Manuals

Getting started - TD Pilot with TD Talk

Getting started - TD Pilot with TD Snap

Training cards - TD Talk & AssistiveTouch

Training cards - TD Snap Core First

User manual - TD Talk

User manual - TD Pilot

FAQs

Outdoor eye tracking FAQ

Device	Warranty Type	Term	Cost (excluding VAT)
TD Pilot	Manufacturer Support 360 Support 360 (# 450301) Support 360 (# 450304) Phone	2 yr 1 yr +1 yr +2 yrs 5 yrs	Included Included $499 $949 Included

iPad coverage is included for the duration of both the Manufacturer and Support 360 warranties.

Find out more about Tobii Dynavox warranties:

Learn more>

Model

Tobii Dynavox TD Pilot

Size & Weight

Size
(w × h × d)

12.0 × 10.0 × 3.5 inches

(328 × 254 × 89 mm)

Weight with iPad

2.44 lbs (1107 grams)

Included Apps

TD CoPilot

TD CoPilot

Software

Operating System

iPadOS

Compatible Software

TD Talk
TD Snap
TD CoPilot
Snap Scene
Pathways for Snap Core First
Pathways for Snap Scene
Boardmaker Student Center
Accessible Literacy Learning

Buttons & Connectors

Buttons

1 × Top button (iPadOS device)
1 × Volume up/down (iPadOS device)
1 × Power On
1 × Track Status

Connectors

1 × Thunderbolt/USB 4 (iPadOS device)
1 × USB-C
2 × 3.5 mm Switch connector interface
1 × 3.5 mm Headphone jack
1 × 15 VDC in 1.65/4 mm (Power connector)

Speakers

2 × 10 W Closed Box Speakers

Connections

WLAN (optional)

802.11ax Wi-Fi 6; simultaneous dual band (2.4GHz and 5GHz)

Bluetooth (optional)

HT80 with MIMO Bluetooth 5.0 technology

Hardware

Processor

A12Z Bionic chip with 64-bit architecture

RAM

8 GB

Hard Disk Drive

128 GB

Battery Run Time

~10 h

Battery Charge Time

Maximum 4 h (0–100%)

Full Specifications

Find full specifications in the TD Pilot manual.

Download

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Learning Resources

Customer Support