If you update to IOS 16, do not enable Stage Manager when using a TD Pilot.

November 04, 2022

iOS 16 is available on iPads since the 24th of October. However, there are some bugs and issues around our apps and eye tracking when running TD Pilot on this new version when Stage Manager is enabled.  We encourage users not to use stage manager if they update as it will cause problems with eye tracking. 

We've found most of the issues happen when people use Stage Manager so if you already updated to iOS16 and are experiencing a problem, the best place to start is to turn Stage Manager off (control center/click stage manager to toggle it on or off)..  If that doesn't help, contact Technical Support and we'll see what else we can do to try and help.