What folders get backed up automatically on I-Series/I-Series+ devices?

April 21, 2020

All Tobii Dynavox I-Series and/or I-Series+ devices are preconfigured to run a backup script on a regular schedule.  The backup script copies important files and folders to the SD card installed in the unit.  Below you'll find a description of the files that are included in the backup.  Some files are excluded because of their size since the SD card's size is limited (32GB).

I-Series Classic

  • All files under %programdata%\Tobii
  • All files under %programdata%\Tobii Dynavox
  • All files under %programdata%\Viking Software
  • All files under %appdata%\Viking Software
  • All files under %appdata%\Dynavox
  • All files under %appdata%\Tobii
  • All files under %appdata%\Tobii Dynavox
  • Files under C:\Users\TobiiUser\Documents

I-Series+ with Windows 8.1 or Windows 10 Home

  • All files under %programdata%\Tobii Dynavox
  • All files under %appdata%\Tobii Dynavox
  • Files under C:\Users\Administrator\Documents

I-Series+ with Windows 10 Professional

  • Documents
  • Documents\Communicator 5
  • Documents\VS Communicator 4
  • %programdata%\Viking Software 
  • Pictures
  • %programdata%\Tobii Dynavox
  • %programdata%\Tobii excluding ServiceLog files
  • %appdata%\Viking Software
  • %appdata%\Tobii Dynavox excluding the Downloads folder
  • %appdata%\tobii
  • %appdata%\Dynavox\Compass excluding any files in the backups folder over 400Mb
Files are backed up according to a priority list.  Image files have the lowest priority (backed up last).  If the SD-card does not have sufficient space some files will not be backed up (according to priority).  

The backup is scheduled to run every Sunday at 15:00 (3:00pm).  If the device is switched off at the scheduled time the backup task will run as soon as possible (next time the device is turned on).  Three backups are stored, which means that the SD cards will contain backups from the three previous weeks.  The backups are stored under Q:\backup, in folders named after the date of the backup.