What is a PMR - Power Management Reset?
To perform a power management reset please follow the steps below for your device.
I-12, I-15, I-12+, and I-15+
- If the device is powered up, shut down the device properly.
- Unplug the power cord from the device.
- Unplug any accessory from the device including anything from the USB ports such as keyboard, mouse, switch interface; ethernet cable; switches from switch ports; and HDMI cord from HDMI port.
- Remove the batteries from the device.
- Hold in the power button for approximately 15-20 seconds.
- Plug ONLY the power cord back into the device and attempt to power up the device.
I-13 & I-16
- If the device is powered up, shut down the device properly.
- Unplug the power cord from the device.
- Unplug any accessory from the device including anything from the USB ports such as a keyboard, mouse, switch interface; switches from switch ports; and headphones/speakers plugged into the headphone port.
- Hold in the power button until 20 seconds after you see the Tobii Dynavox splash screen appear and disappear.
- Plug in ONLY the power cord back into the device and attempt to power up the device.